What We Collect and Why
When you open an account with us, we collect the details needed to verify your identity and process your payments — your name, contact information, and transaction records tied to your chosen payment method, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX.
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We also collect device and session data when you access the lobby from your phone or browser, including IP address, device type, and pages visited. This data is used to keep your account secure, process withdrawals, and improve how the platform works on mobile. We do
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not sell your personal data to third parties. Retention periods follow applicable local law; data tied to closed accounts is held only as long as required by those obligations. Access to your data is restricted to staff who need it to operate your account or handle
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a support request. Where local law permits, you have the right to request a copy of your data or ask us to correct inaccurate records. Players in Kuantan and across Malaysia access the same data protections under this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.